Effective Date: 26/06/2025
Welcome to Maxibot! We care about your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.maxibot.lk or interact with our services.
Who We Are
Maxibot is an educational toy company focused on delivering STEAM-based learning kits for kids. Our website address is: https://www.maxibot.lk.
Comments & Reviews
When visitors leave comments or product reviews, we collect the data shown in the form, along with your IP address and browser user agent string to help prevent spam.
Media Uploads
If you upload images to our website (e.g., for product submissions, contests, etc.), please avoid including images with embedded location data (EXIF GPS). Other users may be able to extract this data from publicly shared images.
Cookies
We use cookies to enhance your experience. Cookies are small text files stored on your device.
- If you leave a comment, you may choose to save your name, email, and website in cookies for convenience.
- If you log in, we use cookies to maintain your session and preferences. These expire based on your selected options (e.g., “Remember Me” keeps you logged in for 2 weeks).
- Editing or publishing content sets a cookie to remember the content ID, expiring after 1 day.
You can disable cookies through your browser settings, but some features of the site may not work as intended.
Embedded content from other websites
Some articles or pages may include embedded videos, images, or other media from third-party websites. These behave as if you visited the external site directly and may collect data or track your interaction according to their own privacy policies.
Purchases and Subscriptions
When you place an order or subscribe to our monthly STEAM kits, we collect personal information such as your name, email, shipping address, and payment details (securely processed by trusted third-party payment gateways). This data is used solely to process orders and provide customer service.
We do not store credit card information on our servers.
Who We Share Your Data With
We do not sell or rent your personal data to third parties. However, we may share limited information with:
- Payment processors (e.g., Stripe, PayPal) to process transactions securely.
- Shipping carriers to deliver your order.
- Email platforms (e.g., Mailchimp) for order updates or newsletters, only if you opt in.
If you request a password reset, your IP address will be included in the reset email for security.
How long we retain your data
- Comments and their metadata are stored indefinitely to allow follow-up conversations.
- Registered user data is retained in your account profile until you edit or delete it.
- Order information is retained for up to 7 years for accounting and legal compliance.
Your Rights Over Your Data
f you have an account or have made a purchase or comment, you can:
- Request an export of your personal data.
- Ask us to delete your data (except where we must retain it for legal reasons).
- Update or correct any inaccurate personal details.
To make a request, email us at: info@maxibot.lk
Children’s Privacy
Our products are intended for use by children under adult supervision. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. If you believe your child has submitted information without your permission, please contact us and we will promptly remove it.
Where Your Data Is Sent
We use SSL encryption, secure payment gateways, and regular security updates to protect your data. Our staff is trained on data privacy best practices, and access to sensitive information is restricted.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Maxibot Customer Care
Email: info@maxibot.lk
Phone: +9411-419-3515 +9476-201-2900
Mailing Address:
236/2B, TC Road, Kotikawatta ,Sri Lanka
